Privacy Policy

Last updated: September 25, 2026

Mermila ("we", "us") provides missed-call recovery and automation services to tree service companies in New York. This policy explains what information we collect through mermila.com, our phone number (929) 203-9928, and our text messages, and how we use it.

Information we collect

• Contact details you give us, such as your name, company, phone number, and email address, when you fill out a form, call, or text us.
• Details you share about your service request, such as your address and the job you need done.
• Basic call and message records, such as the time of a call and whether it was answered.

How we use information

• To respond to your call, text, or demo request.
• To send you text messages you have requested or that relate to your inquiry.
• To operate and improve our service.

Text messaging and mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing

We do not sell your personal information. We share information only with service providers that help us run our business (for example, our phone and hosting providers), and only as needed to provide the service, or when required by law.

Your choices

You can opt out of text messages at any time by replying STOP. To ask us to update or delete your information, email sam@mermila.com.

Contact

Mermila · New York, NY · sam@mermila.com · (929) 203-9928