AI receptionist for New York service businesses

You're on the job. Your phone is ringing.

Mermila picks up every call you can't, books the estimate, and sends you the details so you can keep working.

Book a 15-minute demo See pricing

Never miss a call. Never lose a job.

Today's calls · example
No heat, Astoria
7:12 AM · HVAC
Estimate booked
Leaking pipe under sink
10:40 AM · Plumbing
Estimate booked
Storm limb on roof
1:05 PM · Tree service
Urgent · sent to owner
Roof repair quote
8:47 PM · Roofing
Estimate booked
Built for businesses that live on the phone
HVACPlumbingRoofing Tree serviceSnow removalElectricians Auto repairCleaningLandscaping
The problem

Every missed call is a job for someone else

Customers with an urgent problem don't leave voicemails. They call the next company on Google.

  • You can't answer with your hands full on a job
  • Callbacks hours later find the job already booked
  • Busy weeks bring more calls than one person can handle
  • Nights and weekends go straight to voicemail
How it works

Set up once, answers every day

1

A call goes unanswered

Mermila picks up in seconds, greets the caller with your business name, and lets them know it's your AI assistant.

2

The job gets booked

It collects the caller's name, number, address, what they need and how urgent it is, then books an estimate on your calendar.

3

You get the summary

A short summary lands on your phone right away. Emergencies are flagged so you can call back first.

What you get

More booked jobs, less phone tag

Answers 24/7

Every caller gets a real conversation, day, night or weekend.

Trained on your business

Your services, service area and hours, set up for you, not a generic script.

Estimates booked

Jobs land on your calendar with every detail you need to quote.

Flat monthly price

No contracts. Built for owner-operators and small crews.

Services

Everything that happens after the phone rings

Core

AI receptionist

Answers every call you miss, in your business name, 24/7. Takes the caller's details and what they need, without giving prices.

Core

Estimate booking

Books the estimate straight onto your Google Calendar, inside the hours and service area you choose.

Core

Instant job summary

Name, number, address, job and urgency land on your phone by text and email seconds after the call.

Core

Emergency alerts

Burst pipes, no heat, a tree on the roof: urgent calls are flagged so you call those back first.

Missed-call text-back

Callers who hang up get a friendly text from your business within seconds, so they don't call the next company.

Website chat assistant

The same assistant answers questions and books estimates on your website, day or night.

Quote follow-up

Quotes that go quiet get a polite reminder text after a few days, so fewer jobs slip away.

Google review requests

After the job, happy customers get a short text asking for a review. More reviews, more calls.

Monthly report

Calls answered, estimates booked and the estimated value of the jobs captured, in one page.

Pricing

Simple monthly plans. No contracts.

Cancel any time. Setup is $297, waived for our first 5 founding customers.

Starter

$197/month
+ $297 one-time setup (free for founding customers)

Stop losing callers who hang up.

  • Missed-call text-back
  • Instant job summary by text and email
  • Monthly report
Get started

Premium

$597/month
+ $297 one-time setup (free for founding customers)

Answer, follow up and grow your reviews.

  • Everything in Pro
  • Website chat assistant
  • Quote follow-up texts
  • Google review requests
Get started

Need more call minutes? We'll always reach out before you get close to your plan's limit.

Questions

Good to know

Does it give prices over the phone?

No. Mermila collects the job details and books the estimate. You stay in control of every quote.

Do I need a new phone number?

No. You keep your number. Calls you don't answer are forwarded to Mermila.

Will callers know it's AI?

Yes. Mermila introduces itself as your business's AI assistant at the start of every call.

Is there a contract?

No. Plans are month to month and you can cancel any time.

Can I start small and upgrade later?

Yes. Many owners start on Starter and move to Pro once they see how many calls they were missing.

Do text messages need any registration?

Yes. US carriers require every business that sends texts to register first. We handle that registration for your business during setup, so your texts are delivered and not filtered.

How long does setup take?

We set it up for you with your services, area and hours, and test it with you before it goes live.

Get started

Hear it answer your calls

Tell us about your business and we'll set up a short demo so you can call it yourself, just like a customer would.

Or reach us directly
(929) 203-9928
sam@mermila.com

Call or text (929) 203-9928. If we miss your call, we will send you one text message about your request so we can call you back. By calling this number, you agree to receive that text from Mermila. Msg & data rates may apply. Msg frequency varies. Reply STOP to opt out, HELP for help. See our SMS Terms, Privacy Policy and how we get consent to text.